Elite Designs Support
You must be a REGISTERED USER on our site to post a support request. We do this so that we can filter out SPAM and take care of our customers quickly.
Please be advised that only clients with a monthly support contract are given a dedicated account person for their website. All other support requests must go through the support board.
A virtual website hosting account is not a dedicated monthly support agreement. Please login below so that the system recognizes you and then post your support request.
If this is an EMERGENCY, please call 877-330-6390 and follow the telephone prompts. Your phone message will page whomever is on call to take your request.
Please note, the following billing schedule change:
Completion within a month or longer is billed at our Normal hourly rate
Completion within two weeks is billed at Double the normal hourly rate and is considered an EMERGENCY
Current Normal Hourly Rate = $150.00 per hour
Current Emergency Hourly Rate = $300.00 per hour
ELITE HOURS OF OPERATION
Monday - Friday
By requesting our services either through emailing us direct, posting/emailing to the support board, and/or emailing firstname.lastname@example.org, or by calling our support line you are in full compliance, agreement and understanding of the following Elite Designs Policies: